MY ORDER

Place an order

Customer simply adds the item(s) to shopping cart and go through the checkout process. (Please make sure to enter the correct e-mail address during the process to receive order related email notifications)

Order confirmation

Customer will receive an automated e-mail acknowledgement confirming receipt of your order.

If you have placed an order successfully but do not receive the confirmation e-mail, please check your Spam/Junk E-mail folder. Alternatively, please contact our Customer Service at cs@ihealsmart.shop for assistance.

Order modification/cancellation

Order cannot be modified or cancelled once it is placed successfully.

However, customer can request exchange or return and refund upon receipt of the item(s)/parcel. For details, please visit "Exchange and Return" page.

Problems with your order

If customer received a damage, defective, incorrect or missing item in your order, please contact our Customer Service at cs@ihealsmart.shop.

Technical support

If you are unable to complete the checkout process or experience other technical issues, please contact our Customer Service at cs@ihealsmart.shop.