SHIPPING & DELIVERY

Delivery destinations

Currently, we offer delivery service to Hong Kong.

Order dispatch confirmation

Customer will receive an automated e-mail acknowledgement confirming order dispatch with tracking details within 2-3 working days from the date the order is placed. 

If customer do not receive the order dispatch e-mail, please check your Spam/Junk E-mail folder. Alternatively, please contact our Customer Service at cs@ihealsmart.shop for assistance.

Delivery times

It takes around 2-3 working days of delivery times, after customer received the order dispatch e-mail.

Order tracking

Your order will be delivered by S.F. Express to the address provided in the order.

Customer can enter the tracking number provided in the order dispatch e-mail and track delivery status on the website of delivery service provider.

Delivery cost

  1. Free delivery service will be offered for the order(s) at net amount of HK$500 or above (excluding the charges such as delivery and/or taxes and duties).
  2. For order(s) less than HK$500, the delivery cost is HK$30;
  3. Customer can also choose "S.F. Express on-spot payment", the delivery cost will be paid by the customer on delivery.