1. Our General Policy

IHEALSMART (hereinafter referred to as this "Site") is committed to protect your privacy. This Site will apply and comply with the laws and principles of the Personal Data (Privacy) Ordinance (Cap 486) of the Laws of Hong Kong and to meet internationally recognized standards of personal data privacy protection.

2. Data Collection and Use

(i) To facilitate this Site to provide services to you from time to time, it is necessary for you on a voluntary basis to supply this Site with personal data. Personal data collected by this Site may include but not limited to the following:

  • name
  • address
  • telephone or fax number
  • e-mail address
  • credit card number, name of bank and expiry date
  • other data in connection with our operations

The information is used by this Site only for the purposes stated in the respective screens on which this Site invites you to provide your data and in accordance with this policy statement. This Site will only use the information provided for the stated purposes and will not use your personal data for any other purposes without your prior consent unless such use is permitted or required by law.

(ii) This Site does not collect any personal data from you during your browsing our website. This Site records your visit only as a "hit" and IP address. The "hit" information is to allow this Site to compile general statistics to show the daily number of visitors to our website. This Site uses this information only for preparing general statistics on the usage of our website.

(iii) When you visit certain services of our website, this Site collects general information about your visits by means of cookies files. The information is only used for analyzing your preference in relation to the member services we provide and will not be provided to any third parties.

3. Data Security

Once this Site has obtained your personal data, they will be maintained securely in our system. Only the authorized staff, who has been properly trained, will be permitted to access to such personal data. This Site will also ensure compliance by our staff with the strictest standards of security and confidentiality.

4. Transfer of Personal Data

Your personal data held by this Site shall be kept confidential but this Site may provide such information to:

  • banks in connection with payment of relevant fees;
  • any other person or corporation under a duty of confidentiality to us which was undertaken to keep such information confidential; and
  • where such disclosure is authorised or required by law.

5. Use of Personal Data for Direct Marketing

This Site may from time to time send direct marketing materials based on your personal data. If you do not want your personal data be used for the purpose of direct marketing, please contact our Customer Service at

6. Access and Correction of Personal Data

The Ordinance provides you the rights to ascertain whether this Site is holding your personal data, to obtain a copy of those data, and to correct any data that is inaccurate. Requests for access and correction, please contact our Customer Service at

In case of any discrepancy between the English and Chinese versions of these terms and conditions, Chinese version shall prevail.