Customer Service

Our business hours are Monday to Friday, from 9am to 12:30pm and 2pm to 6pm, except Saturdays, Sundays and public holidays. If you have any questions about your order or products, please contact our Customer Service at cs@ihealsmart.shop.


If you would like to register at https://www.ihealsmart.shop (hereinafter referred to as the "Site"), please look for the registration information on the registration page. Registering will allow your name and address data to be recognized if you place future orders.

Please note that you will need to re-enter payment information for each order because this Site will not store your bank information such as bank account and credit card data.


The materials available on this Site are provided on an "as available" basis and without warranties or conditions of any kind either express or imply. You expressly agree that use of this Site is at your sole risk.

To the fullest extent permitted by applicable law, this Site expressly disclaims all warranties and conditions of any kind, whether express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. this Site makes no warranty that language translations provided through the Service will be accurate or complete.

this Site makes no warranty regarding any goods or services or the delivery of any goods or services or the delivery of any goods or services purchased or obtained through this Site, or regarding any transactions entered into through this Site.

No advice or information, whether oral or written, obtained by you from this Site shall create any warranty not expressly stated herein.

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall this Site be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or the inability to use this Site, from the cost of procurement or substitute goods and services, from any goods or services purchased or obtained or messages received or transactions entered into through or from this Site or from unauthorized access to or alteration of your transmissions or data, including but not limited to damages for loss or profits use, data or other intangibles, even if this Site has been advised of the possibility of such damages.

You specifically agree that this Site is not responsible or liable to you or anyone else for any threatening, defamatory, obscene, offensive or illegal conduct of any other party or any infringement of another's rights, including intellectual property rights, occurring on or through or related to this Site. If you are dissatisfied with this Site, the materials available on or through this Site, or any content guidelines or terms of use, your sole and exclusive remedy is to discontinue using this Site. You agree that this Site shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct, indirect, incidental, special consequential or exemplary damages, whether such interruption, suspension or termination was not justified or not, negligent or intentional, inadvertent or advertent.

Some jurisdictions do not allow the limitation of exclusion of certain warranties, conditions, and/or liability for some types of damages, so some of the above exclusions may not apply to you.

In case of any discrepancy between the English and Chinese versions of these terms and conditions, Chinese version shall prevail.