Place an order
Customer simply adds the item(s) to shopping cart and go through the checkout process. (Please make sure to enter the correct e-mail address during the process to receive order related email notifications)
Customer will receive an automated e-mail acknowledgement confirming receipt of your order.
If you have placed an order successfully but do not receive the confirmation e-mail, please check your Spam/Junk E-mail folder. Alternatively, please contact our Customer Service at email@example.com for assistance.
Order cannot be modified or cancelled once it is placed successfully.
However, customer can request exchange or return and refund upon receipt of the item(s)/parcel. For details, please visit "Exchange and Return" page.
Problems with your order
If customer received a damage, defective, incorrect or missing item in your order, please contact our Customer Service at firstname.lastname@example.org.
If you are unable to complete the checkout process or experience other technical issues, please contact our Customer Service at email@example.com.