Place an order

Customer simply adds the item(s) to shopping cart and go through the checkout process. (Please make sure to enter the correct e-mail address during the process to receive order related email notifications)

Order confirmation

Customer will receive an automated e-mail acknowledgement confirming receipt of your order.

If you have placed an order successfully but do not receive the confirmation e-mail, please check your Spam/Junk E-mail folder. Alternatively, please contact our Customer Service at for assistance.

Order modification/cancellation

Order cannot be modified or cancelled once it is placed successfully.

However, customer can request exchange or return and refund upon receipt of the item(s)/parcel. For details, please visit "Exchange and Return" page.

Problems with your order

If customer received a damage, defective, incorrect or missing item in your order, please contact our Customer Service at

Technical support

If you are unable to complete the checkout process or experience other technical issues, please contact our Customer Service at