Contact us
Thank you for your trust and support in IHEALSMART!
If you have any questions about our products, need assistance, or want to provide feedback, please feel free to contact us. Our team will reply to you as soon as possible. You can reach us through the following ways:
📧 Contact Methods
- Customer Service: cs@ihealsmart.shop
- Other Inquiries: marketing@ihealsmart.shop
- WhatsApp Inquiry: https://wa.me/85293631807
- Consultation Hotline: +852 3619 5260
🕐 Working Hours
- Monday to Friday: 9:00 AM - 12:30 PM, 2:00 PM - 6:00 PM
- Handling will be suspended on Saturdays, Sundays, and public holidays, and will be rescheduled to the next working day.
📱Social Media
- Follow us on social platforms to get the latest product information and health tips:
- Facebook: https://www.facebook.com/ihealsmart/
- Instagram: https://www.instagram.com/ihealsmart/
📍Address
- Room B, 7th Floor, Foo Chi Industrial Building, 658 Castle Peak Road, Lai Chi Kok, Hong Kong
Frequently Asked Questions (FAQ)
How long does order processing take?
We usually process orders within 1-3 working days.
What delivery options do you offer?
We provide local SF Express delivery service in Hong Kong, with free shipping for all purchases over $500.
Can I return or exchange items?
For details, please check our return and exchange policy.
Thank you again for your support and trust. IHEALSMART is always with you to build a healthy life together!